Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,792 Reviews)
Rating breakdown 148,792 reviews
5 Stars
97,550
4 Stars
27,944
3 Stars
10,373
2 Stars
5,368
1 Star
7,557
85%of customers recommend this product.
(
52,409 out of
61,474)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Hank046
from Florida
Verified Purchase:Yes
Multi year repeat customer.
Easy to use, easy to understand
Easy to use, easy to understand
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Z man 22
from Seattle
Verified Purchase:Yes
A so so product. It works but hard to navigate. Font in the prompts is too small
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Susieonmirasol
from Green Valley
Verified Purchase:Yes
H &R Blocks tax program is so easy to use! We were able to file 3 different family members taxes with ease.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 16, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Grinning Bear2
from Detroit, MI
Verified Purchase:Yes
The interview section tried to generalize too much and left me wondering where to enter the data. If the data was imported it got to the right place. Not so with manual inputs.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Posted by: FB22
Verified Purchase:Yes
I BOUGHT THE DELUXE BECAUSE IT HAD THE STATE RETURN, BUT IT WAS NOT CLEAR THAT TO FILE THE STATE RETURN ELECTRONICALLY THERE WAS AN ADDITIONAL FEE.
Value
3
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: dirty dirk
from MI
Verified Purchase:Yes
Used it for years. Seems to work well. Only thing this year was that after last update, it asked for additional information and the filing info had to be re-entered
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
bad efile code
on April 15, 2024
Posted by: wd1986
from ny
e-file code only worked for 1 return had to pay for 2 additional returns
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Jo1936
from Portland, OR
Verified Purchase:Yes
Thank you for another good year of doing family tax returns using H&R Block.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock