Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,792 Reviews)
Rating breakdown 148,792 reviews
5 Stars
97,550
4 Stars
27,944
3 Stars
10,373
2 Stars
5,368
1 Star
7,557
85%of customers recommend this product.
(
52,409 out of
61,474)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Frostback
from Jacksonville FL
Verified Purchase:Yes
As usual HP double-imports just about every form. At one point they actually showed 400 % of my actual investment income, and I had to go back and debug. Secondly because of an M&A related stock distribution, I had 182 different transaction dates resulting in 364 1099B lines. HP required me to open and accept each form, rather than just to accept the distribution information as presented by the ESPP.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bloombird
from Minnesota
Verified Purchase:Yes
I have used it for years and prefer it to TurboTax.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: lexi000
from WA
Verified Purchase:Yes
I've had headache after headache using the software. First complaint is that it was down ON TAX DAY. Then my forms kept being rejected by IRS for not matching spouses AGI from previous year. I followed directions several times and each time it kept getting sent back. I used a form, I used my AGI, I used my spouses - nothing worked.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: jimmcva
from Mt. Vernon, VA
Verified Purchase:Yes
I have been using H&R Block Deluxe for over a decade
I would recommend this to a friend!
Response from HRBlockBy Social Media Department, April 16, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mike 10
from Atlanta
Verified Purchase:Yes
Been using for 10 years, best part is loading prior years taxes
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 16, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: adrian 22
from Florida
Verified Purchase:Yes
worked fine to me -easy to use -but confusing and irrelevant "issues " and "checks" at the end --more details needed to explain this-most of them are useless not even should be mentioned-also not able to import documents-it not works for any bank statements-price is still to high even with promotion and coupons
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
2
Written by a customer while visiting HRBlock
Posted by: Pennypio
from Sandusky ohio
Verified Purchase:Yes
I always use it this year didn’t have a code so had to buy it full price
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 16, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Almost Flawless and Worry Free Tax Preparation
on April 15, 2024
Posted by: LionGazelle
from Boston, MA
Verified Purchase:Yes
I’ve been using H&R Block tax software for approximately 15 years because of it’s ease of use and value.
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 16, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock