Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,792 Reviews)
Rating breakdown 148,792 reviews
5 Stars
97,550
4 Stars
27,944
3 Stars
10,373
2 Stars
5,368
1 Star
7,557
85%of customers recommend this product.
(
52,409 out of
61,474)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Joe1952
Verified Purchase:Yes
I have used this software for several years. I have natural gas royalties and every year it is very hard to figure out. It seems like the software duplicates some of the questions.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: knagarur
Verified Purchase:Yes
Everything is now a micro transaction. This is my last year using this product
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: 2023 tax
from Oakdale CA
Verified Purchase:Yes
From many years use this program, very SATISFY every time
Pros: Easy to prepare
Cons: Hard to import documents
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Way to drop the ball, H&R
on April 15, 2024
Posted by: Bad gateway H and R
from Denver, Co
Server error, bad gateway message when trying to submit for e filing. Starting the day before taxes are due and continuing into the day taxes are due. So much for e filing.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Great program, my 10th year in a row using
on April 15, 2024
Posted by: LindaB4623
from SC
The program is easy and very user friendly. I'm upset tho because my credit card was charged twice to e-file and my returns didn't go through because the server was down. Now I have to wait 10 days for my bank to refund those charges
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 16, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
2
A previously indispensable tool is now worthless
on April 15, 2024
Posted by: Unhappy HRB User
from New Brunswick NJ
I have used TaxCut for more than a decade. This year will likely be the last. The e-file process was broken, frustrating and stress inducing. I will be exploring alternative modes of managing tax season in 2025
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
4
Great to have the simple stuff imported from last
on April 15, 2024
Posted by: Harritoo
Verified Purchase:Yes
Imported info saves a lot if time. Would suggest the first page provide what information is needed to collect based on last year's return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: jakemn
from St. Louis Park, MN
Verified Purchase:Yes
I've used HR Block software for many years. I retired last year and didn't know what to expect but HR Block software was thorough and easy to use even with my new circummstances.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 16, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock