Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,792 Reviews)
Rating breakdown 148,792 reviews
5 Stars
97,550
4 Stars
27,944
3 Stars
10,373
2 Stars
5,368
1 Star
7,557
85%of customers recommend this product.
(
52,409 out of
61,474)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
1
This years is the worst
on April 15, 2024
Posted by: done cantle
from Rhode Island
The program constantly had to be updated and wouldn't allow to file as another update was due. Then when it was time to file the site is down the day before and day taxes are due. No notice that they were having problems just that you as the filer was doing something wrong, which wasn't true!
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Jimpal
from Mansfield, MA
Verified Purchase:Yes
I have been using this software for years and continue to be happy with it,
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Tax filing issue
on April 15, 2024
Posted by: Eric1952
from La ca
I submitted federal tax electronically selecting fed only option but after submitting - I changed my mind and want to submit state electronically (CA) too but found not any option for that - it will be right that electronic state submission will be always open independent of fed
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
2
HRB e-file server was down on April 14-15
on April 15, 2024
Posted by: phoenixphiler
from Phoenix
I've used HRB Deluxe without problem over many years. This year may be the last. Their server couldn't submit my e-file starting on April 14, and it wasn't until April 15 that they posted an alert on the app home page that the problem was on their end. Wasted too many hours attempting to get a successful submission, until finally it worked midday on April 15. This is unacceptable for tax software on Tax Day!
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
3
Efile not available the day before the return
on April 15, 2024
Posted by: CB64
from Chicago
Hi, I bought this and have used HR Block for the last 3 years to save a little money. I do not like it as well as Turbo Tax. In addition, HR Block had a problem a day before the return was due and I was not able to file the return during that period
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Crap
on April 15, 2024
Posted by: PMG1
from NM
Their server was down for over 24 hours on April 14/15. Really!
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Federal keeps rejecting my submission
on April 15, 2024
Posted by: Rammohan
from Arizona
HR Block has identified 0 errors but 9 data validation warnings.
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
2
Good program, but failed on tax day.
on April 15, 2024
Posted by: Tax4joe
from NC
No apologies? No special discount if I decide to buy it for the next year? I printed out the 28 pages of my return. Ready to get in the car and drive 30 mi to mail it but luckily it went through late afternoon then sending the message that I had a problem with my gateway connection. really?!!!
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock