Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,792 Reviews)
Rating breakdown 148,792 reviews
5 Stars
97,550
4 Stars
27,944
3 Stars
10,373
2 Stars
5,368
1 Star
7,557
85%of customers recommend this product.
(
52,409 out of
61,474)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
1
horrible
on April 15, 2024
Posted by: Bern1
Site was down for 2 days, couldn't file, got charged several times for state filing. Had to end up filing my state manually on state website and print and mail forms, which I haven't done in over 20 years. No communication on issues. I couldn't rely on issue being fixed on time.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
1
Terrible.
on April 15, 2024
Posted by: wheezeew
from Los Angeles, CA
I couldn't submit on the 14th or until the afternoon on the 15th. I had to prepare to file on paper because of the Bad Gateway problem. I think a refund would be appropriate based on this experience.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
Scanning mistakes and server issues
on April 15, 2024
Posted by: Rob NF
from Niagara Falls, NY
I bought this to replace TurboTax and I did save money and ultimately my return was filed. That was not without problems. Photo scanning for W2 was inconsistent, worked some of the time. After submitting my sons' returns, mine did not transfer, your servers had a problem for over 12 hours! I was finally able to transmit when I got home (5 pm).
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Posted by: Deadhead Dave
from New Mexico
Verified Purchase:Yes
I use this software because it's easy, accurate and I can import last year's data easily. The only drawback is that High Sierra OS on Mac is not supported any more, even though there is no evident change in the software. I had to migrate everything to my Windows 10 computer. If 10 becomes unsupported, I will change software brands before I buy a new computer just to do my taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: OldJohnBoy
from Owensboro, KY
Verified Purchase:Yes
I have used H&R Block tax software for many years and have always been very satisfied with the product.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: mchap
from NC
Verified Purchase:Yes
I've used Block software for several years and it generally gets me through all the steps and finds deductions I don't know about. I have always been satisfied and will most likely continue using it. This year, I had to do a return for my wife's recently deceased parents, and I thought some of the guidance for that was a little vague, but maybe that was my own ignorance.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: AlabamaNorm
from Alabama
Verified Purchase:Yes
I have used this for several years and find it is great for federal return. However, on my Alabama , it for some reason defaulted to refund of overpayment and ehen I changed it to apply to 2024, it would change but then default back to refund. Thus I was forced to do refund and then add that much to estimate payment. This needs to be improved on for next tax season
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Bob1400
from Cincinnati Ohio
Verified Purchase:Yes
I have used your software since an in-person visit years ago. I find it easy to use and simple. Occasionally it is indecipherable, but this is rare.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock