Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,792 Reviews)
Rating breakdown 148,792 reviews
5 Stars
97,550
4 Stars
27,944
3 Stars
10,373
2 Stars
5,368
1 Star
7,557
85%of customers recommend this product.
(
52,409 out of
61,474)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
1
Horrible Experience Will Not Use Again
on April 15, 2024
Posted by: cinnmike
from Houston, Tx
Disappointed with lack of ease to navigate. Kept crashing when I would try do file anything.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Reliable Way to Complete My Income Tax Returns
on April 15, 2024
Posted by: RutgersGrad
from Lancaster, PA
Verified Purchase:Yes
Happy that the program is consistent from year to year. But at some point, it should be modernized. And it should include calculations showing the effective tax rate and marginal tax rate.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Bad program this year
on April 15, 2024
Posted by: pops7
I'm sorry that I bought this program this year . I purchased it in previous years and this year there have been nothing but problems with it.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: DMaple
from Sapulpa, Ok
Verified Purchase:Yes
I have used this software for several years. It's always easy to use and has many helpful hints
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Thommo
from Detroit
Verified Purchase:Yes
I’ve been using HRB Deluxe for many years. I’ve found the software easy to use due its many features: easy import of previous years return; Easy import from my brokerage accounts and 5 free e-files
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
All bad
on April 15, 2024
Posted by: Scott T22344556677
Wouldn't submit taxes, charged my bank account 12 times
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Consider not using for 2024
on April 15, 2024
Posted by: Disappointment2023
During Fed accuracy check there were 3 items to fix that were not asked during preparation. Also kept prompting me to fix the fact that Fed definition of Salary-wages differs from my state. Then the ultimate fail was their server issues when filing resulting in continual errors other than collecting my efile fee! Went > 12 hours unknown if my Fed was actually sent. Charged 7 fees for state and no confirmation if it was filed or not. H&R messaging about the problem took > 15 hours.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Larry6260
from Chicago, Illinois
Verified Purchase:Yes
I have been using this software for approximately 20 years and plan to continue using it until I no longer choose to do my taxes myself.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock