Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,792 Reviews)
Rating breakdown 148,792 reviews
5 Stars
97,550
4 Stars
27,944
3 Stars
10,373
2 Stars
5,368
1 Star
7,557
85%of customers recommend this product.
(
52,409 out of
61,474)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
2
Junk - Not working just when needed and misleading
on April 14, 2024
Posted by: matthe111111
from DFW
Not working when needed and even though have the downloaded, local program, misleading screens take you to online filing.
Even though the submission of return to clearly didn't work, got the email that it was submitted to IRS. Fun tomorrow.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
ABSOLUTELY AWFUL FULL OF FLAWS NEVER AGAIN AVOID
on April 14, 2024
Posted by: Ed 38671
from Memphis
ABSOLUTELY AWFUL FULL OF FLAWS NEVER AGAIN Poor awful program. Omits things and right now the pathetic program CANNOT connect and see my FED RETURN already approved. You have to google and search many things that this pathetic software do not have
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: No more H R Block for me
from KY
Verified Purchase:Yes
Led me into a "pay by credit card" sequence that looked like it was free but had a high fee. By the time I was there, I couldn't figure out how to back out and pay another way.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Cindy1 Brian2
from Pocahontas, IL
Verified Purchase:Yes
We use HR BLOCK all the time. Make transferring information from year to year so much easier and we have never had any issues with our taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
H&R Block Deluxe tax Federal and state software 23
on April 14, 2024
Posted by: Mike1234555555
from Illinois
Verified Purchase:Yes
I downloaded the software from your email. . Everything worked well. I did 6 returns without issues.
Pros: Easy to prepare, Easy to import documents
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: buckdavidh
Verified Purchase:Yes
I have use it for years and have been very happy with it. Easy to use and follow the program to complet the return.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Mbrady66
from White Plains, NY
Verified Purchase:Yes
I have been using this product for many years. It’s easy to use for most forms. Sometimes the instructions are a bit vague or just repeat the IRS instructions. It’s more helpful when the IRS instructions are offered in plain language and enhanced.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Lazy Tax Procrastinator
from Midwest
Verified Purchase:Yes
I purchased the app online and received the download link in a matter of minutes. Once downloaded and installed, the app walks me through the Federal Form 1040 step-by-step with no technical jargon. The State tax form is also included and the app automatically populated the State form with the necessary data from the federal form. There is a separate fee that must be paid which is billed by the state in order to e-file.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock