Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,792 Reviews)
Rating breakdown 148,792 reviews
5 Stars
97,550
4 Stars
27,944
3 Stars
10,373
2 Stars
5,368
1 Star
7,557
85%of customers recommend this product.
(
52,409 out of
61,474)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: pete24
from Alexandria, VA
Verified Purchase:Yes
I've been using H&R Block for 20+ years, never had a single issue. Makes this unpleasant task a pretty much a breeze.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: mrzipfu
from Raleigh, NC
Verified Purchase:Yes
I have been using your software for many years and find it very user friendly
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Bounder
from Jefferson City MO
Verified Purchase:Yes
I have been buying this program for the past 11yrs now
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Tacsman
from Mi
Verified Purchase:Yes
I called last week because of an error in the program. I am waiting on a reply.
Pros: Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: tif77
from Lebanon IL
Verified Purchase:Yes
Been using this software for a number of years with no issues
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
This years software has me worried
on April 14, 2024
Posted by: Ryah
from Durham, NC
I have been trying to efile my return. Each time I attempt I get the message "Bad Gateway" . I assume my return did not go through. Especially when the software will not allow me to proceed to file my state return. I did however check my email where I see a letter stating I my return was successfully submitted. I dislike the uncertainty I am seeing here. Added to the fact I can not speak to anyone about the problem until Monday morning 15-Apr-2024
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Joe Consumer
from Michigan
Verified Purchase:Yes
I have used this product for many years. I love the seamless integration with state returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Polcat
from Iowa
Verified Purchase:Yes
1099 form doesn't match common form received from what I got. Numbers don't match.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock