Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,792 Reviews)
Rating breakdown 148,792 reviews
5 Stars
97,550
4 Stars
27,944
3 Stars
10,373
2 Stars
5,368
1 Star
7,557
85%of customers recommend this product.
(
52,409 out of
61,474)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: KlHu
from Hudson NH
Verified Purchase:Yes
I have been using the great H&R Block tax software for over 30 years. I like the advice that goes along with every question. As this helps me answer the questions correctly as well as points out deductions that apply to me.
I was glad that finally Block provided a New Hampshire Div and Interest Income state form, even if I still needed to transfer the information to the states website. At least I didn't need to search out the correct values from my federal forms.
I was glad that finally Block provided a New Hampshire Div and Interest Income state form, even if I still needed to transfer the information to the states website. At least I didn't need to search out the correct values from my federal forms.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: JC101
from Idaho
Verified Purchase:Yes
I like the product. The print menu is confusing-until you figure it out. Need ability to print one page at a time when you mess up just one page. Have used your product for years; this year on a new computer & it couldn’t fine last year to import.
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Stubborn_Dwarf
from NH
Verified Purchase:Yes
NH State did not exempt US Savings bonds and would NOT allow me to enter manually.
I called the 800 number 4 times and got someone from help that listened for a minute then just hang up. I want a refund!
I called the 800 number 4 times and got someone from help that listened for a minute then just hang up. I want a refund!
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BBengt
from Okemos, MI
Verified Purchase:Yes
Been using H&R Block software for over 10 years. Love that it autofills from previous year and questions last year income sources.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to understand instructions
on April 14, 2024
Posted by: melkendall
Bought it 2 weeks ago and completed my return in a few minutes
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Problems
on April 14, 2024
Posted by: Dick528
from Glen Mills, PA
I tried to use this program for myself and my wife, "married filing separately". After I finished my 1040, I started my wife's 1040. When my 1040 was rejected (because I used the wrong AGI), I tried to view my 1040, but the message was "It's already running", but it was my wife's that was running. It took me a half hour to find my 1040!!
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Barbie75
from Northern Calif
Verified Purchase:Yes
I'm an ex-Turbo Tax user and so glad I tried H&R. Easy to use, very thorough
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: BG Grandma
from Erie, PA
Verified Purchase:Yes
It mostly walks you through things, however, there are some things that it does not address. They guarantee maximum refund, but recommended I take the federal standard deduction (which was more than my itemized by a small amount). However, my state said I had to take the standard deduction with them because I did with the feds, and it made a big difference. I got more money by itemizing and I had to dig a lot to figure that out.
Also WHO TAKES THEIR SERVERS DOWN FOR MAINTENANCE ON APRIL 14TH WHEN YOU ARE TRYING TO E-FILE YOUR TAXES???
Also WHO TAKES THEIR SERVERS DOWN FOR MAINTENANCE ON APRIL 14TH WHEN YOU ARE TRYING TO E-FILE YOUR TAXES???
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock