I like that it is simple to use and guides you through the process. I also appreciate the running tally, that shows how much you owe or how much you're gonna get back at each step along the way.
The software worked well; however, in your ads it appeared as though 1 state was included - not true! I thought that was very deceptive and unnecessary
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.