Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,792 Reviews)
Rating breakdown 148,792 reviews
5 Stars
97,550
4 Stars
27,944
3 Stars
10,373
2 Stars
5,368
1 Star
7,557
85%of customers recommend this product.
(
52,409 out of
61,474)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Judogi
from Boston
Verified Purchase:Yes
We have been using this software for years. It does a great job. I have one minor suggestion: Copy last year's health-insurance information from last year's Mass. form to this year's would save me a couple of minutes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Cherri2
Verified Purchase:Yes
Usually I don't have any issue with this program, but this year I was very upset with the way questions were asked. When asking about additional info, for example for someone who is covered by more than one insurance, it's imperative that the program be clear about which one it is asking about. If asking about additional insurance, I'm going to keep answering based on my additional insurance, so don't ask about my main insurance without specifying. This year the software told me that I have the family limit on HSA contributions because by secondary insurance is a family plan. Since the family plan is not high-deductible, this was incorrect.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bob TTOF
from Juneau, AK
Verified Purchase:Yes
I did 5 returns with the deluxe program and had a problem with one (Corder Janes) as the program didn't let me file electronically as it said I had to correct an entry from an Edward Jones report but I couldn't correct it as the number was right off their form so I had to mail it in. Also the state of Montana does me no good as the program only lets me file the same as our federal return but Montana has a filing status of of filing separately with only one spouse filing as only my wife has Montana income. So the state does me no good so I download their form and manually work up the return.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: patwa
from tacoma, wa
Verified Purchase:Yes
I've used this software for several years. It takes you through all the questions to help you get your taxes done, it has an extensive area to find answers to questions about the forms you need to get the job done.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: HRBlockNJ
from New Jersey
Verified Purchase:Yes
Why can't this year's program locate the required information (lines 2, 4b and 7) from last year's NJ Worksheet C program? We had to manually open last year's H&R Block program to obtain the required information and manually insert in this year's program.
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Pspaw
from Lexington, Kenthcky
Verified Purchase:Yes
Ease of movement and orderly process thru software.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Solid product from year to year
on April 14, 2024
Posted by: K5flowers
from Saint Joseph MI
A little disappointed this year that the AGI from 2022 didn’t pull correctly to 2023. Caused return to be rejected.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: vecch33
from Monroe, NJ
Verified Purchase:Yes
7th or 8th year using the accuracy on the state ,NJ, was a bit of a pain there was deductions I didn't want to use, personal but other than that all good
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock