Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,792 Reviews)
Rating breakdown 148,792 reviews
5 Stars
97,550
4 Stars
27,944
3 Stars
10,373
2 Stars
5,368
1 Star
7,557
85%of customers recommend this product.
(
52,409 out of
61,474)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Stugotts
from Michigan
Verified Purchase:Yes
Easy to use. Free state returns should be included.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: JakeSF
from Phoenix
Verified Purchase:Yes
My tax preparer did an outstanding job in maximizing my refund and taking advantage of all my allowable deductions.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: GGS1957
Verified Purchase:Yes
Please correct your handling of prepaid interest for 2024. To simply create my issue, simply put a negative number in for interest income. Then try to efile and you will get a hard error.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Nonicknamewanted
from Massachusetts
Verified Purchase:Yes
Made completing the process straight forward and easy to follow instructions. Will continue to purchase this product if available n the future.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Taxuser111
from Seattle
Verified Purchase:Yes
The sw still has bugs in i. Ou phone in and online support was unable to help. I will not purchase this product again.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Charlotte, NC
Verified Purchase:Yes
Very easy to use and thorough. Much easier than two years ago when I tried it. I switched from TurboTax because of the types of advertising that Turbotax began using this year. I won’t spend my money with Turbotax if that is their agenda.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: KWWW
from KCMO
Verified Purchase:Yes
This year’s version is not quite as user friendly, but still a good product.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Racelandsmith
from Kentucky
Verified Purchase:Yes
Love the federal version, did not like state. Left off some charitable deductions on my federal, could not figure how to add to my state return.
Pros: Easy to prepare
Cons: Hard to prepare
Value
3
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock