Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,792 Reviews)
Rating breakdown 148,792 reviews
5 Stars
97,550
4 Stars
27,944
3 Stars
10,373
2 Stars
5,368
1 Star
7,557
85%of customers recommend this product.
(
52,409 out of
61,474)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
3
A couple of issues but I’ll try it one more time .
on April 13, 2024
Posted by: BuffaloSteve
from Florida Panhandle
I found it difficult to get back to my actual return after I had been contemplating filing an extension but decided not to because of the exorbitant cost. Seems like one of the unnecessary free extra efiles could be dropped in favor of a free extension filing.
2. The program prints out the pre-populated tax forms fine, but the data that the user enters prints out very dimly. The font used for data needs to be darker
2. The program prints out the pre-populated tax forms fine, but the data that the user enters prints out very dimly. The font used for data needs to be darker
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ray5542
from Sterling Heights, Michigan
Verified Purchase:Yes
Issues are less clear than they used to be. Specifically on pensions and rmd
The fee to e-file state returns is unreasonable
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Fatrick
from Ky
Verified Purchase:Yes
Since I retired I have found flaws that HRB refuses to address. I sold my losing stocks the past couple of years and discovered that when I imported my 1099 from the brokerage firm, the software automatically applied my capital loss carryover even though I didn't earn enough to need to claim it. I've also found that most of my W2s and 1099s couldn't be imported because they weren't in the HRB lists.
Pros: Fast
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: LorFor
from Utah
Verified Purchase:Yes
I waited til this week to do my taxes and was so stressed. Your program made it quick and easy at a reasonable price.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: chuck071
from Vancouver, WA
Verified Purchase:Yes
Retired now and with current inflation was looking at a less expensive option. It had everything I need and was easier to use that my previous product. You imported my old data from my prior return and my taxes were done quickly and filed quickly. Very happy with the product.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Just in
from Dalzell, SC
Verified Purchase:Yes
Most things are easy to understand. Some things don’t have an explanation so you don’t always know what it is asking.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: DryerKing
from Detroit
Verified Purchase:Yes
I've used this software for 7 years now and I won't be changing. It's so easy to use and helps you along the way. They even check your work
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Sammy Stove
from Centerville In
Verified Purchase:Yes
I have always used their program. Had a little trouble with self employment!
Pros: Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock