Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,792 Reviews)
Rating breakdown 148,792 reviews
5 Stars
97,550
4 Stars
27,944
3 Stars
10,373
2 Stars
5,368
1 Star
7,557
85%of customers recommend this product.
(
52,409 out of
61,474)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Kit26
from Austin, Texas
Verified Purchase:Yes
Cheaper that Turbo Tax and it has all the info I need to file my taxes. I have been using this software for the last few years and I am very happy with it. I would recommend it if anyone
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Paw paw M
Verified Purchase:Yes
Repeat customer barely getting a discount on the software. Loyalty means nothing
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Scott57
Verified Purchase:Yes
I have used HR Block for many years, but don't like that there are many K1 codes that it will not address other than saying refer to the instructions. I bought the software so I would not have to refer to the instructions.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BC500
from OHIO
Verified Purchase:Yes
Have used the HR Block tax package for several years and feel comfortable using it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: mjhesq2
from Douglasville ga
Verified Purchase:Yes
Timely updates to ever changing tax codes make this purchase to successful tax. compliance. Highly recommended
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Leo2024
from Houston
Verified Purchase:Yes
I was very happy with the program this year with additional features that enabled me to include every income and deduction category.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Too many errors
on April 13, 2024
Posted by: BigGuey
from Woodbine MD
I have been using HR for the last 7 years after switching from TurboTax. This year, I have seen too many errors that weren't errors that I had to fix. I don't know how many times I had to delete certain lines over and over again because I was not entering that at all, and it insisted that I did. It said I was giving alimony and I wasn't. Asked me to enter information multiple times that I did. Might have to go back to TurboTax and see if they solved their issues while HR fix theirs.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jerry23
from Texas
Verified Purchase:Yes
Worked ok, but not nearly as user friendly as last year.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock