Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
1
It’s a scam, buyer beware
on April 12, 2024
Posted by: RjHH
from Oregon
I’m not sure how this is legal. It shouldn’t cost money for the average person to pay taxes. Most developed countries have free online services to assist with taxes. (And H&R’s ‘free’ services are a bait and switch scam too)
H&R Block lobbyists have somehow gutted the IRS to the point where it can barely function, made it impossible for the IRS to establish a free tax filing system, and convinced people that they need expensive software to file taxes. It’d be comical if it wasn’t hurting the country.
They also charged me twice for State Filing after my Federal return was rejected due to a typo. Beware that if you file state and federal together, and federal is rejected for ANY reason, they will charge you to file state again.
It’s also impossible to import documents, even pdf documents from the IRS.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have been using this tax software for many years and find it to be almost like having a CPA at your side. The structured approach covers all subjects and makes it very difficult to omit an entry. The Audit function has been flawless and the cost is minimal for such a comprhensive system.