Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,792 Reviews)
Rating breakdown 148,792 reviews
5 Stars
97,550
4 Stars
27,944
3 Stars
10,373
2 Stars
5,368
1 Star
7,557
85%of customers recommend this product.
(
52,409 out of
61,474)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
2
Updating didn't work, hidden fees
on March 30, 2024
Posted by: mcfarlander007
from Wisconsin
First, the updating process doesn't work on macOS. I had to manually find the updates on the web site and install them. Secondly, it would be nice to show all additional fees. Even though I purchased "Federal plus State", there is a fee for the state section and a second fee for filing electronically.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, March 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Has a glitch. Needs some work.
on March 30, 2024
Posted by: TalksToLions
from Aurora, CO
(1) It kept asking me for the SSN of a deceased ancestor. There was no such ancestor, nor any such SSN, which I kept saying but to flag wouldn't go away. (2) Many of the terms are not familiar, especially about withdrawals from a Traditional IRA.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H & R Block, April 5, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
Acceptable except for updating issues
on March 30, 2024
Posted by: Scottao
from Minneapolis, Mn
The program works as it needs to for entering the data. Some items could be better explained bt the main issue was in doing the federal and state updates. It took me five tries - only after restarting my computer - to finally get it to update before starting the return. To make it more frustrating, after I completed the return and pressed the ok button to e-file, the darn thing would file until another update was completed which also took several tries. Each time I had to re-enter data before the update finally took. I may look to another tax software if this updating bug isn't fixed by next year.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H & R Block, April 5, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
It's good to run on your computer
on March 30, 2024
Posted by: Geno98
from silver Spring Md
It inherits the data from previous years and does a good job. There are a few items that aren't clear and obvious but just about 2 or three in this massive software.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
been using for many years
on March 30, 2024
Posted by: jmhiam
from florida
I am a longtime Block user and it seems to get easier to navigate. The few times I had problems and shared them with Block there were fixes and improvements the next season.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 2, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
WAAAAY BETTER THAN TURBOTAX
on March 30, 2024
Posted by: BOFATom
from Tucson AZ
More intuitive vs. Turbotax which demands adherence to their quirky structure and rules. And for some reason TT would quit working for me. This is WAAAY better.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H & R Block, April 5, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Outstanding
on March 30, 2024
Posted by: Ice Blue
from Chattanooga , TN
Good as it gets, just answer the questions. And it will do the rest, and you will
have your taxes done.
have your taxes done.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 2, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
This product is inproved each and every year.
on March 31, 2024
Posted by: Roger32713
from Debary, FL
The product is awesome. Makes doing my taxes so easy. They did a great job.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 2, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock