Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(148,635 Reviews)
Open Ratings Snapshot
Rating breakdown 148,635 reviews
5 Stars
97,463
4 Stars
27,919
3 Stars
10,349
2 Stars
5,356
1 Star
7,548
85%of customers recommend this product. 
(
52,322 out of 61,369
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
5 out of 5
5
Easy to use
on March 11, 2024
Posted by: Norm19
from Vancouver
I have used H&R Block for about 6 years and it is so easy to use. Everything is laid out well and explained very well.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentMarch 14, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
EASY
on March 11, 2024
Posted by: Rick Mad
from OMAHA NE
I'VE BEEN USING H&R BLOCK SOFTWARE FOR THE LAST SEVEN YEARS AND IT GETS EASIER EACH YEAR.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentMarch 14, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Over time, this software gets more unintuitive
on March 11, 2024
Posted by: OLC1
from San Diego
Been using Deluxe and its predecessor for decades and each year it gets less intuitive and harder to use.
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Social Media DepartmentMarch 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Tax filing 2023 tax year
on March 11, 2024
Posted by: Eyeric
from Indiana
I have purchased and used this deluxe version and e-filed without any problems for several years so far. There is a short learning curve each time due to forgetfulness but, you can easily find the paths to review and correct your errors.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentMarch 14, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Good Product - but
on March 12, 2024
Posted by: Joel111
from Nashville, Tennessee
The program is basically good and easy to use.
For the pat 3 years however, the software has had mistakes where I could not import my financial data from Schwab to the Block program. I ended up having to enter the data manually. Not hard, but the program should have been checked before putting it on the market.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Social Media DepartmentMarch 14, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy process
on March 12, 2024
Posted by: TGaski
from Wesley Chapel Fl
This software is so easy to understand and to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentMarch 14, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
very easy to use
on March 12, 2024
Posted by: teejaa
no problems, imported 2022 personal info, finished both fed and pa in about 1 hour
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentMarch 14, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
This years software is buggy... and frustrating
on March 12, 2024
Posted by: goodtaxpayer
from California
The software kept changing the amount of refund and wouldn't let me do an amended return.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Social Media DepartmentMarch 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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