Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,635 Reviews)
Rating breakdown 148,635 reviews
5 Stars
97,463
4 Stars
27,919
3 Stars
10,349
2 Stars
5,356
1 Star
7,548
85%of customers recommend this product.
(
52,322 out of
61,369)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
5
Accurate and easy to use for my tax needs
on February 28, 2024
Posted by: No Tellit
from Florida
I have used this program for several years and have found it to be helpful in preparing my tax return
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, February 28, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Easy to use but misleading
on February 28, 2024
Posted by: No one123
from NM
It is easy to use but I didn't need the deluxe even though it said I did. It also supposedly came with the state program but you still have to pay more to actually e-file so now I have to redo the state with my state's tax site.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy social media, March 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Bug in program
on February 29, 2024
Posted by: Kbl922
from Palm Harbor Florida
There was a problem with entering a home equity loan. I had to fudge an entry to be able to pass the quality check.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 4, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
2
Still no approved on software
on February 29, 2024
Posted by: Badango
from West
Been using software for 6 years or so, but this year, the program is still saying accepted only, even though I have received my refund.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy social media, March 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Customer Rating
4
Somewhat easy to use
on March 1, 2024
Posted by: Sal23
from Texas
I've been using H&R B tax software for many years. It is somewhat easy to use. I had no problems with it. It could be improved. They present you with some einfows that do not apply to your situation and cause confusion. For example, im not 73 yet, and the program should detect this, but it presents you with a window that asks if you under withdrew from retirement accounts after you are 73. On the capital gain_losses, if there is a loss, on the review page it dends you back to recheck the entry because your cost was grater than the proceeds. And of course it was. That us why theres a loss, but it only causes confusion. There is also a page at the end of the process where they offer you the state version, but you have stated you live in a no income tax state. If you buy stocks throug a DRIP program and the fees are not included by the plan administrator on the cost basis, you pretty much have to disrefard those fees because there is no explicit wat to add them to the stock cost basis. Those are some examples of how the program hasnt been refined. On the good side, it comes up with allowences and deductions that if you didnt use the prigram you woul very likely would overlook.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Social Media Department, March 4, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4
Printing needs some minor improvements
on March 1, 2024
Posted by: Ga and Mimi
from Fort Mill, SC
Having used H& R Block (previously Tax Cut Software) for over 2 decades, I’m used to finding my way around the program. What I’d like to see is the option of only printing specific return pages, ie custom printing. Why print all 9 pages of a form when I’ve made an update affecting just one page? It’s a waste of paper, ink, and time.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, March 4, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Long time user. Flawless software and consistent.
on March 2, 2024
Posted by: Easy3636
from Littlestown , Pa.
I’ve been using H&R Block tax software as long as there have been Home Computers. I appreciate that it remains consistent and have no issues . Dedicated customer here.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 4, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on March 2, 2024
Posted by: Barold
from New York
Excellent software. The only criticism I have is that when upgrading, it reboots the PC without any warning. There should be a screen that askes if you want to re-boot.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 4, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock