Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,520 Reviews)
Rating breakdown 148,520 reviews
5 Stars
97,405
4 Stars
27,890
3 Stars
10,336
2 Stars
5,348
1 Star
7,541
85%of customers recommend this product.
(
52,260 out of
61,295)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
1
Appallingly buggy - I was SHOCKED
on April 17, 2023
Posted by: CampbellSys
from Denver, CO
I’ve been using H&R since “TT” became overpriced in the 90’s, but I guess I’ll have to go back to Intuit because of H&Rs horrificly poor (or non-existent) quality control!
I had to repeatedly leave the “interviews” to manually correct many forms - even W2’s, the SIMPLEST tax form, yet H&R could not seem to process them!
From insult to injury, I was not even able to eFile two of the four SIMPLE family returns I prepared, and the next update to address some of these problems is scheduled to release on 4/20/23 - TWO days AFTER the deadline to file! :-(
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
3
State pay twice
on April 17, 2023
Posted by: Soaps68
from Tulsa Oklahoma
E file together, pay state, fed rjects as AGI was off. Correct AGI it wouldn’t let me go until paid state again. Yhe state was on hold until fed accepted, your system mafe me double pay the state e file fees. Thats BS
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Phone calls answered
on April 17, 2023
Posted by: mladi
from Chicago
I downloaded the software and ran into trouble with Microsoft. I done filing three times but could not send it. CALLED H&R, wait times 45 min, its April 15. They called back in 30 min. another 5 and I was done. Glad it was not software fault. Will continue to use it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
BETTER & BETTER
on April 17, 2023
Posted by: DGPete
from Ohio
The program is getting better and better each year. The only issue that might need some review is the terminology surrounding the entering the AGI during the submission process. The wording is a bit confusing; I got the impression that the program would automatically enter the prior year's AGI, although the screen showed $-0-. Then, the re-entry screen is a bit confusing. Overall the program is great.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
2022 deluxe
on April 17, 2023
Posted by: harveyjojo
from CT
I have used this software for over 20 years. It hasnt let me down once. Easy to use and great updates.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
NOT GREAT
on April 17, 2023
Posted by: EX BUYER
from LasVegas
You changed it from last years and the previous years , now it's just as bad as turbo tax
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Have used H&R Block software for over 20 years.
on April 17, 2023
Posted by: Larry 3117
from Carrollton
After using H&R Block software for over 20 years I plan to continue using it.
Why? Easy to use and understand. Efficient data entry with interactive dialog.
Why? Easy to use and understand. Efficient data entry with interactive dialog.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
could be better
on April 17, 2023
Posted by: dale3317
from va
liked the program except for one major thing. it wouldn't import 1099's from wells fargo. it is a pain in the butt entering all those numbers manually and transposing numbers isn't out of the possibility which can lead to the feared audit.
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock