I have been using this software for at least 20 years and have never had any issues. I find it easy to download (or in olden days load from a cd) and install. The interview, review process, and form completion has been almost flawless, with very minor exceptions on some more obsecure forms.
The software is very easy to use. The interview process takes you through the process step by step, all you have to do is enter the numbers. There is ample help screens to answer any questions.
For about 20 years the wife and I have depended on H&R Block for the accuracy, ease and speed of doing our taxes. A trust of confidence in support has grown and we feel safe using BLOCK. Thank you.
When I first started dong online tax software, it was Taxcut. I believe it became H&R Block soon after. I have seen continuous improvements, I. e. Download capability of investment documents. Mostly I like the accuracy run through. Just recently I needed to fill in overlooked entries. It is easily the best part, and I have total confidence before submitting my return. I heartily recommend H&R Block software for anyone the considers going it by themselves. And if there is any doubt: there are many local stores that are willing to offer reviews.