This is a decent tax software program. I have been using this since before 9/11. This software allows you to import data from the prior year, if it's on your computer. You can import 1099B investment data from most major investors, which time saver. Not suitable for owners of rental properties.
I've been using this application for five years now. This year I had the most problems with it. It did not save info from my W-2 when I entered it and initially when entering 1099 forms it asked for an account number but it really wanted the TIN which it asked for later using TIN instead of account.
Problems never fixed---repeat from year to year. Phone calls don't help--disconnect after time on phone and you never get a call back. NY State must be mailed every year even though they want you to e-file.