Easy to use, very thorough, guided application. Program can automatically upload pertinent information from payroll provider, other institutions, and maximizes your adjusments and refund & minimizes your risk of audit. Lastly - makes filing your taxes easy. You know your situation better than some uncaring tax pro who is just plugging numbers into their program and may miss benefits you may qualify for - this program helps identify those types of opportunities.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Seems like this package does less every year. I had a number of scenarios that sure seemed like the code could be set up to figure out, or at least ask me relevant questions to move in that direction, but instead I was told to search for IRS instructions and figure it out myself. Not sure what I'm paying for at this point, and may need to try another package.
The software is robust with some minor defects. Simplifies data entry and produces good results. If your taxes are a little more complex than most individuals you may need to edit the forms manually to pass audits but each year the program improves and runs with fewer bugs.