Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,520 Reviews)
Rating breakdown 148,520 reviews
5 Stars
97,405
4 Stars
27,890
3 Stars
10,336
2 Stars
5,348
1 Star
7,541
85%of customers recommend this product.
(
52,260 out of
61,295)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Anonymous
from Greer, SC
Verified Purchase:Yes
Easy to use and imports your prior year information.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pa
Verified Purchase:Yes
Program is simple and easy to follow. I’ve used it for years.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Gaetano
Verified Purchase:Yes
It provided excellent reference material to help prevent errors.comprehensive so
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: Rhino84
Verified Purchase:Yes
Always makes me feel secure in knowing that my taxes are done right, Thank you for creating such a thorough program = )
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
3
Federal worked better than state for me.
on April 4, 2023
Posted by: etbfffrbgvyhjmnrmkuyfhukm
from Jeffersonville, IN
The only issue I experienced with the Federal program was that I had some difficulty importing my W2 data. I entered in my name and address, then it was able to import, but then required that I enter in several W2 values to confirm that it was correct. I suspect the issue was that last year's data had "Pl" instead of "Place" in my street address.
I had more issues with my State return, although my situation is somewhat abnormal. I live in Indiana, but work in Kentucky and the locality where I work taxes me, which is offset against county taxes where I live using 3 calculations on a schedule and choosing the least amount. I completed my State tax return, and the program said there were no issues, until I tried to e-file. Then it said there was an issue, but didn't direct me where to resolve it, so I ended up filing my State return via certified mail, which is cheaper than e-filing (which, as I side-rant, I really don't understand because someone must have to spend more time entering data from a paper return than simply importing digital data, so why would it cost more?). I didn't have issues last year, but I did this one, so I'd probably still recommend H&R Block, although I expect it'll take longer to get my State refund than it should.
I had more issues with my State return, although my situation is somewhat abnormal. I live in Indiana, but work in Kentucky and the locality where I work taxes me, which is offset against county taxes where I live using 3 calculations on a schedule and choosing the least amount. I completed my State tax return, and the program said there were no issues, until I tried to e-file. Then it said there was an issue, but didn't direct me where to resolve it, so I ended up filing my State return via certified mail, which is cheaper than e-filing (which, as I side-rant, I really don't understand because someone must have to spend more time entering data from a paper return than simply importing digital data, so why would it cost more?). I didn't have issues last year, but I did this one, so I'd probably still recommend H&R Block, although I expect it'll take longer to get my State refund than it should.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: 09834
from Michigan
Verified Purchase:Yes
I have used this program for years and it gets easier and better every year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: My Name is Jared
Verified Purchase:Yes
Works well for our tax filing. Don’t like paying extra to e-file state return but still way cheaper than having someone else do our taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
4
Not the best documentation
on April 4, 2023
Posted by: Trvl27
I tried to e-file a return and it kept getting rejected because the PIN did not match. The software gave no information on what pin it is trying to match against. Nor did it say what to do if a prior return was not filed. Needs to be improved.
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock