I have used H&R Block for over 30 years without issues. Help was always available when needed. I definitely recommend this product to all novices and experts.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Software is reasonably priced, especially if you catch it at the beginning of the tax season. Once installed, the step-by-step process is easy to follow.
I have used H&R software for years. After previously using the big name competitor, I eventually switched to H&R Block because it costs less. It is just as easy to use, yet is very thorough.
I have been using H&R Block for years. But this year with a new MacBook Pro computer I encountered a glitch in the software. It would print my return enlarged thus showing only 2/3 of the page. It took hours and lots of googling to sort this problem out! Really not acceptable. I gave three stars because, otherwise, the software works fine. BTW … I was not alone in encountering this problem.