Been a user for several years. Tried another brand before. Like this product so much better. Cannot give 5 stars as it is impossible to get our tax code translated into a product understandable by all.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
No longer the rock it once was, erratic and although support was nice enough to chat with they could not solve my problems. Leading me to say once again that software is the only product that can be junk and still not be returnable to the seller. Updates reboot pc without asking, can not seem to connect to download info and next year I believe I may as well do them on paper. For the time and aggravation wasted this year I could have done it much faster on my own.
The software works fine. However, two years in a row I've received little help on getting the MO state software from you folks (even tough I purchased it with the federal software).
I'm not satisfied with having to print my forms and mailing my return. You should have resolved the issue of locked SSN when the SSA confirmed the SSN was not in fact locked.
Easy to use, the interview process walks you though the whole process.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on March 31, 2023
Posted by: Robe2023
from Poulsbo
Unfortunately I had to purchase a new computer to file my return. I wish your software would have worked on my old one - it made for an expensive tax return expense