Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,520 Reviews)
Rating breakdown 148,520 reviews
5 Stars
97,405
4 Stars
27,890
3 Stars
10,336
2 Stars
5,348
1 Star
7,541
85%of customers recommend this product.
(
52,260 out of
61,295)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
3
Good product
on March 29, 2023
Posted by: Wade27
from AL
You raised price more than inflation. Disappointed with the cost
Pros: Easy to prepare, Maximizes refund, Fast
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
Did not adequately support Colorado tax return.
on March 29, 2023
Posted by: Jake the duck
from Lone Tree, Colorado
Verified Purchase:Yes
I have used this software to prepare both federal and state taxes for the past five years and have been satisfied until now. I had a new credit from the state that was due to me and although I entered the information on the appropriate state form, the software did not supply the complex form required as an explanation of the information to support the claim for the credit. When I decided to e-file the tax form and mail the support document, the software refused and gave me a note that I needed to file the entire tax return by mail but still did nothing to help with the necessary documentation.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: LMW Oregon
Verified Purchase:Yes
Extremely easy to fill out and submit in no time. The prompts were easy to follow and you could go back and change things and not get lost. Quick download and install and able to take care of the whole family’s returns. Once finished there’s a final checking which caught a mistake but easy fix. Then straight forward download for the State and all done. The end prompts gave options for checks or bank accounts and a credit card to pay the state download. So easy! Within hours of submitting I got the IRS Accepted check mark and expecting my refund in 2-3 weeks. I’d highly recommend this product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from DFW
Verified Purchase:Yes
Simple to use. Have been using for last 5 years. Very satisfied.
Pros: Easy to prepare, Fast
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Seattle
Verified Purchase:Yes
Great Program except for Grantor Trust instructions
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: B Rob
from Georgia
Verified Purchase:Yes
Believe you've misrepresented the tax help available with the software. Your rep refused to answer a tax question because they only could help with the program itself.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: FBGIII
from SC
Verified Purchase:Yes
Using H&R Block Tax Software makes Tax Filing less stressful!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Someone that you used to
from Tampa Florida
Verified Purchase:Yes
I have been using H&R Block Deluxe to prepare my taxes since 2015. I am an accountant and know where the numbers should go on the schedules so I double checked my numbers before I filed my taxes. I’m only giving the software 3 stars because some wording they use is either wrong or hard to understand and there’s no customer support to call for clarification. Google is your best friend. What I found to be wrong is their definition of California source income which says any income from a California employer. In the world where we now work remotely, it is not the case. I looked up the definition of California source income and the franchise tax board website says you have to do work physically in California to pay California state income tax. So now I will have to amend my 2021 California tax returns since I believed H&R Block definition and included all income from a California employer in my taxes even though I worked remotely in Florida.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock