It totally botched the import of my W2s, and I work for a very large US company. It put things in the wrong columns (it said I had tip income when I am on salary) and couldn’t figure out my name and address.
It also couldn’t import from Wells Fargo.
If the import was improved I would give it 5 stars.
H&R Block has been my go-to for Federal taxes for years, as it *usually* beats the competitor for inclusion and price. This year, I noted that the competitor may have been better; I'm not certain. HOWEVER, when it came to PA taxes, HRB fell short, wanting a form that it didn't support. Fine, I filed PA taxes *for free* using PA's own website, which is what I usually do - and THEY didn't want the form. Shame on you HRB for not including what, at its base, was one of the simplest forms you could do. I WILL be considering the "other guys" next year.
My wife has used this software for 20 years now and has always been able to get our full refunds back. I have done this and will continue even after his death in Dec 2022
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I've found the tax explanations to be helpful and spot on. I've been using this program to do my taxes for 14 years and it has enabled me to successfully do my taxes myself. I had a finance professional check our taxes last year and he said I didn't miss anything.