I/ve used H&R Block software for five years now and have never had an issue with it. I find the product easy to use, accurate and fast. Done in under an hour every time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Last year your software made an error on my state taxes, got a letter that stated I owed hundreds which I ended up paying. I sent you a letter because of "your guarantee" but never got any reply. Real professionals no one ever said! Crickets was my answer when I wrote a letter per your exact policy! Shame is I have been using this software for over 10 years!!!!!!
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
Just another tax year!!
on March 19, 2023
Posted by: 3680
from OHIO
All I got was a cardboard advertisement, so had to go online to purchase and install. Then I had to call HRBlock to get an activation code. In years past I have received a dvd & that made life a bit easier. Have read a lot of complaints on facebook about this year's program. I have never had any issues and have used your program for years, after working in HRBlock office for 17 years. Hopefully this year goes smoothly, with no issues. Requiring a nickname in order to submit is a bit much, rather sophomoric in my estimation!!
Simple software to use, a little difficult to access and find the correct activation website. It appeared to bring me to sites wishing to sell or buy the software!
Follow the on-screen prompts, and it is a piece of cake. Really like the ability to upload 1099 including stock sales from all the major investment banks.