Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,438 Reviews)
Rating breakdown 148,438 reviews
5 Stars
97,363
4 Stars
27,867
3 Stars
10,329
2 Stars
5,342
1 Star
7,537
85%of customers recommend this product.
(
52,208 out of
61,235)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
3
Debatable questions
on March 17, 2023
Posted by: Donalds Bane
from GA
Bought software download. First download was flawed in some way and would not load. Had to contact Block to get another download that did work. It would have been much easier if they just gave you a disk. I really do not like this method
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on March 17, 2023
Posted by: dpc51
I have been using your software for many years and am very happy with it. However, this year you had an error that caused the IRS to reject my return and I had to pay twice to efile my Illinois return. I think I should be reimbursed for the extra charge.
Written by a customer while visiting HRBlock
Customer Rating
4
Works OK, but there is still room for improvement
on March 17, 2023
Posted by: Frustrated User3
from Chicago
Works OK, but there is still room for improvement. Some, not needed forms may be removed automatically if the conditions to trigger them no longer exist. The printing of the final Fed and state forms is tricky. I don't want to see those ugly "Not For Filling" labels on each each PDF form. I also don't like the PDF forms to break at some unexpected points. I want to be able to print the PDF forms separately so each form is on its own page. Currently, there is a break at some random place and parts of different forms are printed on one page. That's plain stupid!
Value
4
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Austin, TX
Verified Purchase:Yes
Great tax prep product. I have used Taxcut for many years now.
Pros: Easy to prepare, Fast
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Tax returns rejected due to needed H & R update.
on March 17, 2023
Posted by: 2Frustrated
Verified Purchase:Yes
It was very frustrating to have returns rejected due to an update needed for H & R software. If there was a needed update, I don’t think H & R software should let you efile until update was done. Update fixed whatever problem there was, but very frustrating to have to resubmit returns.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Baltimore
Verified Purchase:Yes
I like how last year’s information can be quickly import into the current tax year. My tax preparation only takes me about 30 minutes to complete. So far no return issues, so I am happy.
Pros: Easy to prepare, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: sparkyd06
from Waukesha, WI
Verified Purchase:Yes
It was not easy to make the Estimate taxes for both Federal and my State. I wanted to change some amounts and it wouldn't let me. Downloading from my broker was confusing at first and didn't work.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Anne Florida
from Florida
Verified Purchase:Yes
Is not user friendly. Called their help line and they have no idea how to do basic functions with the program. Would not buy again!!!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock