Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,438 Reviews)
Rating breakdown 148,438 reviews
5 Stars
97,363
4 Stars
27,867
3 Stars
10,329
2 Stars
5,342
1 Star
7,537
85%of customers recommend this product.
(
52,208 out of
61,235)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
1
Over charged 2021 taxes filing fee,not refunded
on March 17, 2023
Posted by: Anonymous
from Elizabeth, nj
Verified Purchase:Yes
I'm still waiting for the 2021 filling fee refund of $31 that I was over charged when filling my federal and state back in February 2021.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Momsaysyes
from Southport, NC
Verified Purchase:Yes
I’ve been using HRB software since it came out. We’ll worth the money.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: Jim Bell
from West Virginia
Verified Purchase:Yes
For 4 consecutive years I have not been able to e-file my federal return. Everything is verified, previous year AGI, assigned pin and everything else. After 4 years I can't rely on HRB to provide a product that will allow me to file electronically.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Simple and straight forward, plus in person support if contacted by the IRS.
Importing information is a great feature
Importing information is a great feature
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Mikrosil
from Ft Myers Florida
Verified Purchase:Yes
Deluxe was easy to follow and data entry was simple
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Some confusion, but otherwise excellent.
on March 17, 2023
Posted by: Lamarr W
from Lincoln County, WA
I am a retired US soldier with a small VA disability monthly disbursement. This is non taxable income but I was unable to locate that specifically in the HRB documents in the online 1040. Also, in the State/Local sales tax section it asks for non-taxable income. A reasonable request considering where it was requested but, again, no specific VA compensation mentioned nor referred to. I was finally able to get a yes answer from the VA website that the income was non taxable, but it took about two hours of being handed from one dept. to another and made the completion of my 1040 a longer task than necessary. Might I suggest that you include specific reference to VA disability pay in the Q&A segments of your online directions? Thanks!!
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Dan Merzke
from Peoria, Arizona
Verified Purchase:Yes
H&R Block Deluxe + State is one of the few programs that recognized that I need to file a part-year resident and non-resident Maryland income tax returns. Unfortunately, the Arizona state software has an error in the part-year resident form that has not been fixed with one month before the filing deadline.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Not as intuitive as last years
on March 17, 2023
Posted by: AndyTexas
from Allen, TX
Last years H&R was very simple to navigate. This year's version was apparently totally different and not intuitive. I had to reenter quite a bit of information twice because it was in the wrong location. For next year, I kind of now stuck with this product.
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock