Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,438 Reviews)
Rating breakdown 148,438 reviews
5 Stars
97,363
4 Stars
27,867
3 Stars
10,329
2 Stars
5,342
1 Star
7,537
85%of customers recommend this product.
(
52,208 out of
61,235)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Walterfrom darby
from Darby Pa
Verified Purchase:Yes
The entire process was easy and I was able to complete and submit my return without a problem.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Cawe
Verified Purchase:Yes
Even after spending much time calling your tech team several times and reinstalling the program the printing of the state form was so out of line there wasn’t any place to sign it.
Value
3
Written by a customer while visiting HRBlock
Posted by: Deidre Evans
from Okx
Verified Purchase:Yes
Fast easy quickest ever never got my taxes this fast and I had nothing to worry about thanks
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: RangerRickT
from Texas
Verified Purchase:Yes
H&R Block Deluxe gets the job done. If you're used to TurboTax products, you can easily adapt to H&R Block. The differences are:
1. Updates are made in announced date batches with about 2-weeks between batches; the system works but does not clearly describe update content.
2. The interview system audits the names on downloaded 1099s; it reports when they do not match to the return data; but this mode does not allow for correction. Correction is only available in the Go To Forms mode.
2. The interview system audits the names on downloaded 1099s; it reports when they do not match to the return data; but this mode does not allow for correction. Correction is only available in the Go To Forms mode.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Frustrating process
on March 17, 2023
Posted by: Not accurate for time
from Colorado
I started with the basic product and then was told that I had to update to the Deluxe because I need the updated 5695. There was a green button Fix the issue, but it would not fix the issue. I bought the Deluxe product and then was told that I could not get the credit for the solar because I am retired. Bunch of non
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: Diane P
Verified Purchase:Yes
Due to an e-filing processing error or HR Block's end, our return was rejected 12 days after we submitted it. Before that, it was in limbo with no messages except that it had been submitted with no other information given. When I researched it a week after submission, I could find nothing about why it was just sitting there. Finally got the rejection notice, saying an update on 3/13/23 would fix it. When I tried to update on 3/13, it said my updates were all current. I am hoping this update on 3/17 will fix the error, otherwise we will not be able to e-file in time to meet the deadline, if the delay in the last notification was any indication. I expect better.
Written by a customer while visiting HRBlock
Posted by: LongTimeSatisfiedUser
from NE Florida
Verified Purchase:Yes
Software worked very well and saved me tons of time. I recommend it to friends and family. Software is easy to follow, accurate and reasonably priced.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: MarjiG
from Santa Clara County CA
Verified Purchase:Yes
First & foremost, for the first time ever in using H&R Block for several years, the IRS rejected the efiled return. Why? Because of a bug in H&R Block efile software! Return was submitted 3/12 & I wasn't notified of rejection by H&R Block until 3/17, thereby delaying my refund an extra 5 days.
Second & noticeably even more frustrating was the experience of doing CA return for the first time, since moving from FL to CA last year. H&R Block offers absolutely NO support in the software for determining how to enter values such as interest and dividends taxable in CA. It imports values from federal return & indicates they've been updated based on "California law" then expects you to figure out where the value (which is NOT a straight match to any one value in the federal return) came from in order to assess it for how much is taxable in CA. There's nowhere to click to determine how H&R Block came up with the value. This happened on several screens. I "think" I finally figured out what values made up H&R Block's numbers after spending a ridiculous amount of time with it. At this point, I'm afraid to submit my CA return.
Third, referring back to the rejection of federal return, instructions are to update the program so that I can re-efile. However, I've been waiting 45 minutes for H&R Block Updater which gives me message "Waiting on the program to quit..." & isn't going anywhere. I tried closing the return, reopening & requesting update again but still waiting on program to quit.
Doesn't look like I'll be using this software next year...
Second & noticeably even more frustrating was the experience of doing CA return for the first time, since moving from FL to CA last year. H&R Block offers absolutely NO support in the software for determining how to enter values such as interest and dividends taxable in CA. It imports values from federal return & indicates they've been updated based on "California law" then expects you to figure out where the value (which is NOT a straight match to any one value in the federal return) came from in order to assess it for how much is taxable in CA. There's nowhere to click to determine how H&R Block came up with the value. This happened on several screens. I "think" I finally figured out what values made up H&R Block's numbers after spending a ridiculous amount of time with it. At this point, I'm afraid to submit my CA return.
Third, referring back to the rejection of federal return, instructions are to update the program so that I can re-efile. However, I've been waiting 45 minutes for H&R Block Updater which gives me message "Waiting on the program to quit..." & isn't going anywhere. I tried closing the return, reopening & requesting update again but still waiting on program to quit.
Doesn't look like I'll be using this software next year...
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock