Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,334 Reviews)
Rating breakdown 148,334 reviews
5 Stars
97,308
4 Stars
27,839
3 Stars
10,320
2 Stars
5,335
1 Star
7,532
85%of customers recommend this product.
(
52,141 out of
61,159)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: RB software
Verified Purchase:Yes
Your communications around your software (e-file problems) issues has been unacceptable!!!
Written by a customer while visiting HRBlock
Posted by: MNMinHumble
from Humble, TX
Verified Purchase:Yes
Easy to use, thorough, and includes electronic filing,
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: lar0re
from Kansas City, MO
Verified Purchase:Yes
Logical progression of inputs. Cost effective compared to other tax software.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
AGI from line 11 was wrong in 2021 tax return.
on March 14, 2023
Posted by: Dunegame2020
from Redmond, WA
2021 AGI was wrong but printing papers were showing the correct number. This number then was imported into the 2022 return and therefore rejected by IRS. 2021 AGI is missing IRA distribution from line 4 for some reason.
Pros: Easy to prepare, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Quicken007
from Wisconsin
Verified Purchase:Yes
Have used, very easily, for several years The Deluxe edition of the software, for federal and state.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: James E H
from Cedar Mountain, North Carolina
Verified Purchase:Yes
I've used H&R Block's tax software for every year starting before it was acquired from Tobias' TaxCut. With some exceptions it has served me well. It didn't handle REITs properly which was a problem years ago. My primary complaint has been that it doesn't allow the user to capture and preserve the final install software for either the Federal or selected state. For a small number of years the user can install from scratch but soon the updates disappear from your servers and re-installation is difficult or impossible. The support for older state programs is especially spotty, often unavailable or only by additional purchase. This makes it nearly impossible to maintain historical records when computer systems are rebuilt or upgraded to more modern hardware.
I found an additional problem with the 2022 version. When I have finished my tax preparation I like to produce two PDF copies for both the Federal and the state data. One copy is the forms "as filed" and the second includes all of the supporting worksheets.l This year, when I went to produce the "as filed" version of the Federal forms the software presented a dialog box that allowed me to name the file and point to where I wanted it put. However, all subsequent PDF generations of any sort failed to present the "save as" dialog box and gave no indication of what the file was named or where it was being generated. Even when I installed the software on a different system the failure persisted. Even the first PDF production on the second system didn't present the "save as" dialog box.
Overall, I would highly recommend this software for any taxpayer whose tax situation does not include lots of esoteric aspects like income recapture under nit picking IRS rules. Preparation is simple and fast with lots of detail conveyed from the previous year or online from 1099 issuers. Here in western North Carolina it's helpful to be able to access specific help from H&R Block online or present partially filled out forms to a local CPA. My taxes are modestly complex and I've always been able to complete my filings in a single sit-down session.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Phoenix AZ
Verified Purchase:Yes
I have been using H & R for many many years and have always been happy with my return. Easy to navigate and great support
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tucson,Az
Verified Purchase:Yes
Very easy to use and did somewhat complicated capital gains easily. Downloads info quickly.
I would recommend this to a friend!
Written by a customer while visiting HRBlock