I have used H&R Block for several years now and find that it does a great job of preparing my taxes. I find that the cost is well below average for most tax packages, since it includes the fees for filing the Federal forms.
The H&R Block provided an easy questionnaire format to develop my tax return. It was quick and easy. Providing my most effective and inexpensive tax liability.
While doing my 2022 Utah return, I realized that the H&R Block software for Utah for 2021 had not let me take a Social Security credit of $497 to which I was entitled. I filed an amended return without using the software. I received a $497 refund - a year late.
HRB fills the basic need but misses opportunities to improve year to year. For example, HRB doesn't import all the data from last years return that it could/ should, eg., account numbers, drivers license info and other data that is needed but doesn't (usually) change from one year to the next.