It's an easy to use program that lets me do what I need to do without fuss or fury. Customer support dealt quickly with a purchasing issue... then it was clear sailing.
I would not nor ever recommend to anyone to use this software. Its up to the individual to want the software, I am not responsible for others financial obligations. However, I found a misspelled word a typing error... somewhere in the program, I would have to look for it. I suspect the error is in the Federal side and in the middle of the federal program. Your problem. I recommend to run a master program through a virgin spelling correction program. You will not find it, if you use a used application since someone clicked on the error before and probably saved the error in the dictionary. Good luck... someone will find it.
I have one more suggestion. I have no control to correct this problem I have with the State, as the problem originates and caught me blind in the Federal Application.. Not going to research. I corrected the problem with an amended return.I would have appreciated a notice that said, what your put in this block will be transferred to the state return. Then I sent the Federal in and the submission passed the pre inspection and could not correct the pre disposed money reported to the State. What a mess. I would certainly have appreciated a warning on the Federal return of the lock down of the number transferred to the State return I should have3 been warned.
And another... I had no insight to why the IRS could not find my bank account number in my Federal return. I worked for the IRS 10 years and most embarrassed that submission was accepted but the money could not be extracted. I have not proved this is or is not a human error. I will still purchase your software.