Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,171 Reviews)
Rating breakdown 148,171 reviews
5 Stars
97,217
4 Stars
27,807
3 Stars
10,301
2 Stars
5,323
1 Star
7,523
85%of customers recommend this product.
(
52,047 out of
61,049)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
1
Not happy
on March 4, 2023
Posted by: Anonymous
from Chicago
When I amend, state is not populating the corrected number for refund amount
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent product
on March 4, 2023
Posted by: RodK
from Cape Cod, MA
Have been using the program for over 10 years, and always have found it to be very complete, and easy to use and follow.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
great service
on March 4, 2023
Posted by: Bryansr
from York
I had a problem installing my federal update. I spoke to Erica in Virginia today, 3/4/23, and she was one of the best, if not the best, tech representatives I ever dealt with. You have a great employee with Erica on your team. Thanks so much Erica
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
very costly to use a credit card to pay IRS.
on March 4, 2023
Posted by: haig
When you opt to pay taxes by credit card, they don't tell you that it will cost 2.5% of the bill. You only find out by opting in and then you can't change it to direct withdrawl after IRS accepts the return
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
H & R Block Deluxe Software
on March 4, 2023
Posted by: Just plain Bill
from Texas
I bought this software about month ago. Everything was going along smooth UNTIL one of your upgrades screwed up the printer part of the software. I had to delete the printer then put the return in PDF then reinstall the printer. I finally got my 2022 tax return printed correctly I'm using a Mac. Your product is good but don't screw up the upgrades.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Good but manual printing is set to be huge, hate
on March 4, 2023
Posted by: SEH California
from California
Completing the tax forms went as expected, which was well. e Filing Federal Taxes also, so far, has gone as expected (return is accepted). But when I tried to print paper for State Taxes (CA), the default print size is HUGE and finding a remedy so far has not worked. I've wasted a LOT of paper. Hugely hate this.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
No status update
on March 4, 2023
Posted by: 12577
Filed tax return with e-file and received email saying IRS had accepted return.
I went back into software and the program did not recognize that e-file was already sent.
I went back into software and the program did not recognize that e-file was already sent.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Deluxe
on March 4, 2023
Posted by: BobDr
from Co
Your earned income credit form is different from the federal form. Line for a has a different year from the federal form could not change it.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock