Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,171 Reviews)
Rating breakdown 148,171 reviews
5 Stars
97,217
4 Stars
27,807
3 Stars
10,301
2 Stars
5,323
1 Star
7,523
85%of customers recommend this product.
(
52,047 out of
61,049)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
3
One annoying bug
on October 21, 2022
Posted by: ted42
from Los Angeles, CA
Even though I was submitting within the extension deadline (Oct. 17) for my returns, this software did not allow the payment I owed CA to be made from the refund I was receiving from my federal return. The reason given was that it was not allowed after Oct. 15. Maybe there really was such a quirk in the laws, but it seems much more likely to be a faulty deadline assumption on the part of H&R's codewriters.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Thewrightguy17
from Virginia Beach
Verified Purchase:Yes
Easy to use, extremely helpful figuring out your deductions and exemptions. It was my first time ever filing my own taxes and it went smoothly and I was extremely happy with my returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Confused by the IRS
from East Coast
Verified Purchase:Yes
I received a letter from the IRS saying that the child tax reimbursement or something like that was wrong. In addition I thought I sent my taxes in on time. However, somehow it wasn't sent.My state was filed correctly.but not my Federal. I sent them taxes and penalty of nearly $1000. It may be time to look at someone else's software. Ironically,after I payed them, the IRS sent me a flyer on how I may be able to save money on the very problem they flagged me on.
Pros: Easy to prepare, Fast
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Comprehensive and easy to understand and use.
on November 7, 2022
Posted by: Grouchy Grandpa
from High Desert, California
Modestly priced compared to Turbotax. Somewhat more costly than more bare bones programs but worth it for no hidden gimmicks and strong support.
Pros: Easy to prepare, Easy to import documents
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Unhappy
on January 21, 2023
Posted by: jak981125
I had to manually type in every single detail of my W2 because the software can't properly import a simple PDF.
Written by a customer while visiting HRBlock
Customer Rating
1
Horrible
on January 24, 2023
Posted by: LCDogmom
from LC, OH
I’ve used H & R Tax Block for over 13 years with no problems. This year it said no errors, no risk of audit yet when I submit to IRS they repeatedly reject it… so I’m suppose to mail in the return… thanks for five free files that mean nothing next year it’s Turbo Tax I’ll be buying. Also the calculations that this software came up with are different for m6 state and school taxes according to their websites… so epic fail all the way around.
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Was a little stressful
on January 26, 2023
Posted by: Fossil56
from WI
This was the first time in a long time that I did my own taxes. I did try to talk to someone via on line chat but nobody was available. Despite this I was able to file, which is so great.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
The application crashed and closed multiple times
on January 29, 2023
Posted by: TTsunny
from Tennessee
We have used H&R Block for about 9 years. We have been very happy with the software over the years. However, this year, the software crashed and abruptly closed multiple times during the process of entering the data. We may investigate other tax software next year.
Pros: Fast
Value
5
Written by a customer while visiting HRBlock