I have used this software for years but will definitely think twice about it in the future. My card was charged 7 times for filing my state return and had to file disputes with my credit card company to get of the charges reversed!
Eveerything was ok except that I failed to get my refund because I did not send in a 1099. The instructions did not say to send it in. It was your fault that I did not send it in.
Pros: Easy to prepare, Easy to import documents, Fast
I love this software it is simple and easy to use. My only drawback is that after the review if you click on the area that maybe a problem it is very hard to change the amount if typed in error.
I've used this program for three years. It does a great job of carrying all last years inputting sources to the current year. It works well, is logical, and the refund comes quickly due to the electronic filling.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast