The state side did not ask for property tax info like usual even though we clicked on the question when asked. Did not think of it until after we submitted because it always automatically asked so probably cost my son about another $70 on his refund. Have used H&R Block for years and never had that happen before.
Great product that is very easy to use. Only suggested improvement is to improve the means of the customers be able to reach out to a customer service representative easily
I’ve used H&R Block Tax software for many years. It’s easy to use. Just answer the questions and fill in the information. The program does everything for you.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I have used this program for a number of years, and because of that, is is very convenient to keep using it so that there is continuity in my returns. I know how to use it, and it is very thorough. The price is always very competitive if I purchase it early. I did not rate it at 5 stars because there was an issue this last year in reporting the Recovery Rebate Credit. The software said that I was eligible for the credit, the IRS said that I was not.
Pros: Easy to prepare, Easy to import documents, Fast
The software is easy to use because the strep by step directions take you through the process in an organized manner and helps ensure you are properly filing your return. The package also provides me with the state income tax preparation I need, taking all of the applicable data from the federal return and applying it to the state return so only one data entry is needed.
Used it for 2020 and got tax penalty from IRS because software made error in computation. Used for 2021 and could not get e-file to work had to submit by mail.