This program takes you through all the steps required to complete the taxes in an orderly fashion. First exporting data from the previous year and then using that data to help you through the steps and assuring you don't forget any possible changes that might apply this year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Couldn't E-file my California state tax. The error message doesn't have enough info on how to resolve it. I eventually had to mail my California state tax return in mail and late.
Cons: Time consuming, Hard to prepare, Hard to import documents
Simple and straightforward Give you a guarantee of error free and would appear with you in case of auditing. Have not tested this last one and hope not.
I have used this software for over ten years and have not had any issues with my returns. Steps you right through from beginning to the end very easily.
I prepare the tax returns for my whole family using this software. I find the platform easy to use and the prompts from screen to screen helpful. After many years of using this program, I have learned to navigate it well and understand how to utilize the features even if I'm puzzled about something. I can usually figure out if it's giving me a funky answer what I've done wrong and can fix it. I appreciate the audit support and the fact that my kids are now able to understand and do their own taxes with minimal support from me using this same software. I feel confident that I'm getting a correct return.