Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(147,971 Reviews)
Rating breakdown 147,971 reviews
5 Stars
97,093
4 Stars
27,768
3 Stars
10,282
2 Stars
5,311
1 Star
7,517
85%of customers recommend this product.
(
51,925 out of
60,904)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
2
Bad AGI from Block software caused IRS to reject
on June 12, 2022
Posted by: Tim Jobe
from South Texas
Verified Purchase:Yes
This year the software would not work to submit my return electronically because it could not match my AGI from my last year's return. Block software said it as zero! I tried to change it to the correct amount and either way, the IRS rejected my return after multiple attempts. I started the return over from scratch with the same result. It has worked correctly every year for at least 10 years. I had to mail in a paper return. I mailed it in March and still no refund in June!
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have never been fully satisfied with any tax prep software. However, I have used H&R Block's for a number of years. They do not get 5 stars due to the lack of flow from form to form. Interview questions can be vague. All the information related to topics and questions are scrolled instead of paged. And finally, jumping between sections is confusing and not always accurate.
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
2
Written by a customer while visiting HRBlock
Posted by: 907Granny
Verified Purchase:Yes
Great software for personal taxes. The only complaint I have is that the business tax software needed to do taxes for trust isn’t available for Mac.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Stow, Ohio
Verified Purchase:Yes
Great tax program that I have been using for more than I can remember. Easy to set up and very intuitive to use. I would highly recommend this tax program for everyone.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Not complicated to use. Seems to cover everything.
Pros: Fast
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: Financially Disabled
from Fort Wayne, IN
Verified Purchase:Yes
Showed me that I would be getting a larger refund because I did not receive the third stimulus payout. I received a letter from the IRS stating that my taxes were incorrectly filed. I received a smaller refund because the letter stated that due to "incorrect information" I did not qualify for the stimulus payout. I answered all of the questions correctly and the software said I would.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
3
Written by a customer while visiting HRBlock
Posted by: Anonymous
from IL
Verified Purchase:Yes
The software was easy to use, and the guarantees of support, regarding any problems with the IRS, was reassuring.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: PapaJ
from Ohio
Verified Purchase:Yes
Great software that covers every tax situation in a clear user friendly interface.
Value
5
Written by a customer while visiting HRBlock