I've been using the software for a few years and love the ease of use and the confirmation at the end that the software checked everything and verified it all. I did have an issue the year that I reported NY state and city taxes but I didn't check a box for NYC taxed. It was all verified and filed but I got an email from NYS 3 weeks after filing that I didn't check the NYC box and I had to submit a bunch of docs to the state about NYC residence. The state then adjusted my refund but that should have been avoided.
Pros: Easy to prepare, Easy to import documents, Fast
It probably helps that I started using HRB at home software in 1995. Hence, I am familiar with the software. However, if you follow the instructions the resulting return will be correct. If you want a review of your return that possibility is available.
The product is easy to use and anticipates where you likely have to go based on the answers as you fill them in. It also has a multitude of sections that are easy to transgress and complete and has a good explanation of the areas if needed.
Pros: Easy to prepare, Easy to import documents, Fast
I am a tax professional for nearly 40 years. I find H&R Block easy to use. Much faster and accurate than completing the forms manually. Worth the price. I have used this product for 35 years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast