Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(147,971 Reviews)
Rating breakdown 147,971 reviews
5 Stars
97,093
4 Stars
27,768
3 Stars
10,282
2 Stars
5,311
1 Star
7,517
85%of customers recommend this product.
(
51,925 out of
60,904)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Disappointed grandma
Verified Purchase:Yes
My mother is on Social Security and it would not file until SS updated. Every time she tried to update, it would not update. She had to file by paper because she was locked in the program. Still has not gotten refund.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Posted by: King 40229
from Louisville
Verified Purchase:Yes
My return was not correct and I lost almost 2K of refund
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Kevin R J
from New Jersey
Verified Purchase:Yes
My Federal K-1 had an entry in ordinary income, but the NJK-1 listed this as pension income. (Both K-1s were correct. The amount is supposed to be shown as ordinary income on the federal K-1 and as pension income on the NJK-1.) The software put the amount on the wrong line of the NJ return, so I had to use the override feature to input the NJK-1 correctly on my NJ return. Spent one hour on the phone with the help department. The first person I spoke with was unable to resolve the issue so he connected me to the next higher level of help. That person determined that the H&R Block Software could not handle some of the items correctly on a NJK-1 and that my solution of overriding the entry was the only solution. He stated that he would contact the programmers about this issue and request that they update the software in the future so that the NJK-1 can be handled correctly when there are differences with the federal K-1 so that no override would be needed. The H&R Block personnel that I spoke with were easy to deal with and very professional.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: AShem28
from NJ
Verified Purchase:Yes
Your software didn’t have the ability to account for year 2 of a 401k distribution due to covid. I had to figure it out in my own.
Value
3
Written by a customer while visiting HRBlock
Posted by: Anonymous
from St. Paul, TX 75098
Verified Purchase:Yes
Your tax application does not allow for downloading my financial institution data. You should add LPL Financial, LLC as a selection.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: melaine53
from Jay, ME
Verified Purchase:Yes
My sister has used H&R Block to do our taxes for years. If it wasn't great, we'd be using something else!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Ari123
from Florida
Verified Purchase:Yes
Easy to use. Detailed. Takes the user step by step.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Great software for federal filing. Had some issues with Michigan filing though. It gave me deductions I was entitled to take as an out of state resident. I had to over ride the software.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock