Doesn’t work well if you submit your Federal taxes first and the try to do the state taxes later. In the case with MA, and assume other states also, even though I selected direct deposit and had entered the routing and account numbers, they were blanked out for electronic filing and print also. This was a horrible oversight! Definitely not tested.
I have been using H&R Block tax programs for over ten years and have been completely satisfied. The programs are easy to follow. You also have access to a tax expert if you have a question via chat.