My family, and I have been using this software to do our taxes for at least twenty years. During that time there have been no issues preparing our taxes. The software is simple to use, and understand.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I have an HRBlock user for many years after TurboTax did something I found not very "business professional" with its users. This year I moved from a Windows machine to a Mac and thought that my experience with HRBlock would be seamless as in past years. Nothing further from the truth. I was completely unable to use the software on an M1 MAx machine. The updates failed consistently and I had to install the software in a borrowed Windows machine to do my taxes. Not sure which software I will use next year, but I will think very hard before jumping into either one again.
Software is accurate and convenient, I am using it for many years. The only problem this year was that the state return must be bought after IRS accepts the Fed. return. I did not see it when I bought the program.
I was able to do my forms in two one hour sessions. Sometimes the instructions were confusing or simply unclear. Somehow it added to my return the two government incentives. The feds caught this and my return was that much lower. This should not have happened.