If you're like 85% of all Americans who have simplified taxes ( yes homeowners too) then this is the no-brainer. Yes you will need to have all of your w2s etc. ready but the software takes you step by step from start to finish. You save hundreds of dollars in professional tax preparation fees. Its not as scary as it seems. If your a small business owner or have some crazy inheritance then maybe a pro is the answer, otherwise your wasting $.
I couldn't install it on Win10-64. It wouldn't get updates even after bypassing antivirus and window security features. Tech support was clueless. It worked OK on Win 7.
Downloading problems. Difficult using for a deceased family member. Inaccurate answers to questions regarding income. I have been using this program for 20 years and have recently encountered more problems than what the program seems to be worth.
Been using this software for years and it has proven to be easy to understand. All I need to do prior to using this is to assemble all the information needed and then answer and fill in blanks.
Pros: Easy to prepare, Easy to import documents, Fast