This year it really sucked. When we did the latest update, it just quit functioning properly. It was horrendous. We actually had to finish our taxes with Turbotax.
Cons: Time consuming, Hard to prepare, Hard to import documents
I like how they ask you questions so that you understand what information fits where. The program makes it easy to follow so that you don't miss any essential information. The explanation boxes help you to understand why you want to choose the answer that fits your circumstances.