I have been using this product for about ten years. It works pretty well mostly but I did have some difficulties with filing a K-1 form for the USO OIL Fund, which is a Partnership. The program initially wanted me to file via paper mail but I was able to eventually get it to accept the K-1. It was frustrating. With all the other financial instruments that I would say are normal,,, stocks, bonds, IRAs, mortgages, charitable contributions, etc, the program does really very well.
Im Never using this again. Worst prep anf I need to hire someone to redo it all and also there are really simplistic bugs in the software that causes it to crash all the time
I recommend this product to everyone. It's easy to follow since you just answer questions and you can review any section at any time. If you have a question there are aids within the program or you can talk to a live person.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Software and e-filing have been easy to use/do and helped through some tougher transactions like selling a home and investment property. I've used for over a decade and will continue!