Been using for years..maybe 10. Works great and easy to understand. Never been audited. Can't guarantee a refund, that depends on each individual's income/tax bracket. Includes any forms you may need and helpful tips.
I've been waiting almost 4 months now to get my refund from Oregon Dept. of Revenue! My 2021 was a simple return, & I used H&R Block to file electronically in hopes of receiving a prompt refund! OR Dept. of Revenue sent me a letter stating that they needed to see my W-2's/1099's. I only have 1099's...if they were going to need those items, why didn't H&R Block ask me to attach them to the return while I was preparing it! What a waste of money to use H&R Block software, plus spending extra money to have the return e-filed! Next year I'll just do a paper return & use the snail mail system...I also changed my Oregon withholding so that I won't need to wait for a refund for 2022!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
It’s an excellent product that, for the most part, is user friendly. There was, however, one area where CPA terms were used to define CPA terms and I had a terrible time figuring it out.
Since I have to use a magnifier that follows the mouse pointer, entering the form 1099 data can be tricky. The fix is very simple, shade the background of every other row or enter a string of dots to connect the title on the left to the box on the right.