There were many software issues this year. Not only for myself but for person I help due her taxes. I am expecting an IRS letter saying I didn't report $13,000 withdrwal from 401K because your software would not let me enter it. I will be using TurboTax from now on.
I've used this software going back to when it was called TaxCut. Simple, easy to use, informative, and help if you need it. I've never needed or wanted to use anything else. I would reccomend it to anyone.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
All kinds of data entry issues. So much so that I ended up not even using the state program and filed that online. After many years, will look for another tax software next year.