Works as expected, with one exception for the 2021 Mac OS product. I could not get printing to work AT ALL on Mac OS Monterey. All attempts resulted in only the upper left-hand portion of pages printed, with an extreme zoom-in (font was huge). I had to install the software on a system running the Catalina version of Mac OS in order to print my return. There's also the aggravation of the upcharge in order to actually e-file the state return.
Use is straight forward and appropriate for a population of users with diverse financial backgrounds. The interview wizard is normally the simplest way to get completed in as short a time as possible, but you can click and manually edit any form at any time. The check for potential errors and red flags before submittal is automatic. I have used this software product line for the last decade+ and will not change back to the competitor. The license terms permit sharing with relatives and it provides up to five (5) Federal filings without charge. State filings you may wish to print and mail the forms instead of donating money to the vendor to file them. Buy this tax preparation software. It is the only tax preparation software I use or recommend.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast